If you’ve ordered through a Sisterhood Ambassador's webshop but lost your delivery note and want to return unwanted items, download a returns form here and complete it with your full name, address and order number, which can be found on your Order Confirmation email.
Please remember to let us know if you’d prefer a refund or an exchange.
You can also return your items for an exchange at your nearest Ann Summers store. You’ll be offered an exchange at current selling price, as long as the items are returned in their original condition.
| If your Ambassador placed your order on your behalf and you paid them directly, you'll need to contact your Ambassador directly to organise your return. |